Terms and conditions

Last modified: November 15, 2023

  • Our services
  • Eligibility to use Rasilni
  • Our Messaging Policies
  • Terms for Rasilni Members
  • Terms for Rasilni Users
  • Restrictions
  • Term & Termination
  • Copyright Infringement
  • Disclaimers
  • Limitation of Liability
  • Indemnification
  • Dispute Resolution
  • Arbitration
  • Export Controls
  • Changes to these Terms
  • WhatsApp Business API
    Service Terms Agreement
  • Other Terms

Our services

Acceptance of Terms: These terms of service agreement (“Terms”) sets forth the terms under which Rasilni Inc. (“we,” “our,” or “us”) provides our messaging services, including our apps, features, software, and website (“Rasilni”).

By registering for using Rasilni, you agree to these Terms.

License: We issue unique phone numbers or other communication accounts (“Rasilni Numbers”) to individuals and entities or their designees (collectively, “Rasilni Users”).

Rasilni users can use Rasilni to WhatsApp message with the individuals who have agreed to WhatsApp message with them (“Rasilni Members”).

Please also read our Privacy Policy, which describes how we collect, use, and disclose information when you use Rasilni, which applies to Rasilni Users and related customers.

 

Eligibility to use Rasilni

You are not permitted to use Rasilni (including sending WhatsApp messages to a Rasilni Number), a) if you are under the age of 13, b) you are a child for whom parental consent is required to fully use Rasilni under applicable laws, c) we have previously suspended or disabled your account for violations of our terms and policies, d) we do not direct our services to your geographic territory, or e) you are otherwise prohibited under applicable laws from using our services. Certain age requirements may be waived if you’re a Leader and we have received your verified parental consent. If you are using Rasilni on behalf of an organization, then you are entering into these Terms on behalf of the organization, and you represent that you have the authority to bind the organization to these Terms.

You are responsible for obtaining and maintaining all hardware, software, and internet access necessary to use Rasilni.

Our Messaging Policies

You must not use Rasilni to transmit any content or data that is unlawful, that infringes any intellectual property rights, or that otherwise violates our Acceptable Use Policy. If you think someone is sending WhatsApp messages in violation of our User Policy, please email us at admin@rasilni.com. Though we have no obligation to do so, we may access, review, block (including limiting Rasilni Users’ ability to access messages),or delete your messages at any time and for any reason, including (i) to provide and develop Rasilni, (ii) if we think your WhatsApp messages violate these Terms, (iii) you have not fully completed registration with Rasilni and/or connected with the relevant Rasilni User, and (iv) to comply with applicable law or any request or requirement of a court, law enforcement or other administrative agency or governmental body. For any WhatsApp messages sent or received, we do not guarantee: (a) the suitability or legality of such messages; (b) the truth or accuracy of such messages; (c) the performance or conduct of people on Rasilni (including Rasilni Users and Rasilni Members); or (d) who a Rasilni User or Rasilni Member permits to access and use Rasilni on their behalf.

Terms for Rasilni Members

By completing the subscription form for any of the Rasilni users or by sending WhatsApp messages to a Rasilni number, registering to become a Rasilni member, or otherwise using Rasilni, you agree that:

  • We may send you account-related messages at the WhatsApp phone number or account you have provided to us or the Rasilni User.
  • We may share the registration information you submitted for one Rasilni User with other Rasilni Users that you agree to message with instead of asking for you that same information again.
  • Each Rasilni user alone (and not Rasilni) is responsible for determining whether and what messages are sent to you via their Rasilni WhatsApp number and when those messages are sent (which may be at any time of day, including on weekends or holidays).
  • WhatsApp messages (including the timing and content of messages) sent by Rasilni Users may be fully or partially automated.
  • You are responsible for any messaging and data charges that you may incur when messaging with Rasilni Users or with us.
  • Your consent to receive WhatsApp messages is not a condition of any purchase.
  • Rasilni users may block you from messaging with them via Rasilni at any time, for any reason, without notice.
  • Rasilni users may not see your WhatsApp messages to their Rasilni number(s) until you fully complete the subscription process and connect with them.
  • Rasilni may filter WhatsApp messages from reaching a Rasilni user for various reasons, including based on a Rasilni user’s settings and where such messages violate our Acceptable Use Policy.
  • Some WhatsApp messages may not be delivered (e.g., if there is an outage on the Rasilni or if a carrier blocks content).
  • WhatsApp Messages sent via Rasilni may contain links to third-party websites or apps, which may be subject to different terms and conditions and privacy practices, and we are not responsible or liable for their content, products, or services (“Third Party Materials”).
  • You will use only your own phone number or account when messaging a Rasilni user (and if we discover that you did not use your own phone number or account, we may suspend or terminate your account access at any time); and
  • If you change or deactivate the phone number or account that you used when signing up to receive WhatsApp messages from a Rasilni User, you will email us at admin@rasilni.com within 72 hours to update or remove your information.

If you want to stop receiving WhatsApp messages from a particular Rasilni number, send a WhatsApp message that says STOP (case insensitive) to that Rasilni Number. For more information about our privacy practices (including information on how to stop receiving messages from all Rasilni Users), see our Privacy Policy. You may also request assistance at any time by emailing us at admin@rasilni.com.

By registering with Rasilni, you agree that Rasilni may use your information to send you emails, WhatsApp messages, and other messages, including for Rasilni’s marketing purposes, informational purposes (such as updates to our service), and to suggest other leaders to follow.

By sending WhatsApp messages to a Rasilni User, you grant that Rasilni User (including individuals and entities working or affiliated with such Rasilni User) a worldwide, royalty-free, sublicensable, transferable, and perpetual license to reproduce, distribute, display, publish, and otherwise use your messages in any way and for any purpose, and you grant us all of the same rights to use your messages for the purpose of operating, providing and improving Rasilni (such as to allow us to deliver your messages to the Rasilni User, analyze the messages, and to store your messages on our servers).

You acknowledge and agree that (i) a Rasilni User may share your WhatsApp messages publicly (including for marketing purposes); (ii) you have no expectation of privacy with respect to messages you send to a Rasilni User; and (iii) we may collect, analyze and use your messages together with your information, including demographic and location information, on an aggregated, de-identified or anonymized basis together with the messages and information of others, for any purpose, including to improve, enhance, further develop and test Rasilni and any of our technology, to create and refine algorithms and other machine learning methods and processes, to identify and predict patterns and trends, and to train and refine machine learning or analytical models or engines.

Terms for Rasilni Users

If you are signing up to use Rasilni on a Rasilni User’s behalf, you acknowledge that you may only use Rasilni with their permission and in ways that would be permitted by that Rasilni User (for example, WhatsApp messages you send on their behalf must not violate our Privacy Policy).

We will not be liable for any damages arising out of or in connection with your use of Rasilni.

Restrictions

We and our licensors retain all right, title, and interest, including all intellectual property rights, in and to Rasilni and all Rasilni Numbers. All use of our trademarks by you will inure to our benefit and you will not obtain or retain any rights in our trademarks.

You must not (and must not assist or allow others to): (i) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from Rasilni; (ii) send, store, or transmit viruses or other harmful computer code through or onto our servers or systems; (iii) gain or attempt to gain unauthorized access to our servers or systems; (iv) interfere with or disrupt the integrity or performance of our servers or systems; (v) use unauthorized or automated means to create accounts or send WhatsApp messages; or (vi) collect the information of or about our users in any impermissible or unauthorized manner; (vii) send spam or unsolicited messages, or to engage in any illegal or fraudulent activities; (viii) transmit any viruses, worms, or other malicious code; (ix) impersonate any person or entity, or to misrepresent your identity or affiliation with any person or entity.

We welcome and encourage you to provide us with feedback, comments, and suggestions for improvements to Rasilni (“Feedback“). Any feedback you submit to us will be owned by us and we may use and exploit that feedback without restriction for any purpose, without compensation to you.

Term & Termination

You may terminate these Terms at any time and for any reason by emailing us at us at admin@rasilni.com and asking us to delete your Rasilni account, and we may suspend or disable your Rasilni account and/or terminate these Terms at anytime, for any reason, without advance notice. If we suspend or disable your Rasilni including but not limited to violation of these terms and conditions, you must not create another Rasilni account without our permission.

Regardless of who terminates these Terms, both you and we continue to be bound by all sections of these Terms and any other provisions that by their nature are intended to survive termination or expiration of these Terms.

Copyright Infringement

If you believe that anything on Rasilni infringes a copyright that you own or control, please send us an email to admin@rasilni.com.

Please note that if you knowingly give false, misleading, or inaccurate information regarding the existence of infringing content, we may suspend your account, and you may face other legal consequences.

If we have taken down any material or content that you believe should not have been removed, you can send us a written counter-notice by email to admin@rasilni.com. Please be sure your counter-notice meets the DMCA requirements.

We may promptly terminate without notice the accounts of users who have been notified of infringing activity, including those who have had WhatsApp messages removed from Rasilni at least three times (“Repeat Infringers”).

Disclaimers

The laws of certain jurisdictions, including Quebec, may not allow imitations on implied warranties or conditions. If these laws apply to you, some or all of the below disclaimers might not apply to you.

To the maximum extent permitted by law:

  • Rasilni is provided “as is” and “as available” and without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
  • We do not represent or warrant that (i) Rasilni will always be secure, error-free, or timely; (ii) Rasilni will always function without delays, disruptions, or imperfections; or (iii) any WhatsApp messages you send or receive via Rasilni will be timely or accurate; and
  • We take no responsibility and assume no liability for any WhatsApp messages that you, another user, or a third party send or receive via Rasilni. You agree that you may be exposed to WhatsApp messages that might be offensive, illegal, misleading, or otherwise inappropriate, none of which we will be responsible for

Limitation of Liability

You must comply with all applicable laws and regulations when using Rasilni, including but not limited to data protection and privacy laws

The laws of certain jurisdictions, including Quebec, may not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all the below limitations might not apply to you.

To the maximum extent permitted by law, we and our shareholders, employees, affiliates, associated companies, licensors, agents, and suppliers (collectively, the “Affiliated Entities”) will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or multiple damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use Rasilni; (ii) the conduct or content of other users or third parties via Rasilni; or (iii) unauthorized access, use, or alteration of your WhatsApp messages, even if we have been advised of the possibility of such damages.

If a user is dissatisfied with Rasilni or anyone anything related to Rasilni, then just stop using Rasilni.

It’s not Rasilni’s liability or anyone related to Rasilni to pay back anyone or return any money to the user.

Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold us and our Affiliated Entities harmless from any losses, including legal fees and expenses, that directly or indirectly result from (i) your WhatsApp messages; (ii) your use of Rasilni; (iii) your violation of any laws or regulations; (iv) third-party claims that you or someone using your password did something that, if true, would violate these Terms; (v) any misrepresentations made by you; or (vi) a breach of any representations or warranties you’ve made to us. We reserve the right to employ separate counsel and assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

In such an event, you shall provide us with such cooperation as we reasonably request.

Dispute Resolution

(Not applicable to Quebec consumers) If you are a Rasilni user located in the United States or Canada, then section 13 below applies to you. Please also read that section carefully and completely. If you are not subject to section 13 below, then all disputes arising out of or related to these Terms or any aspect of the relationship between us (including any communications between us), whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory (“Disputes”), will be resolved exclusively in the United States District Court for the Southern District of California or a state court located in Los Angeles County in California, and you agree to submit to the personal jurisdiction of such courts for the purpose of litigating all such Disputes. Without prejudice to the fore going, you agree that, in our sole discretion, we may elect to resolve any dispute we have with you in any competent court in the country in which you reside that has jurisdiction over the dispute.

(Not applicable to Quebec consumers) The laws of the United States (including federal arbitration law) and the State of California govern these Terms, as well as any disputes, whether in court or arbitration, which might arise between us, without regard to conflict of law provisions, and regardless of your location.

For Quebec consumers: These Terms, as well as any Disputes which might arise between us will be governed by the laws of the Province of Quebec, without regard to conflict of law provisions, and the laws of Canada applicable therein, and any Disputes will be submitted to the courts of competent jurisdiction of the District of Montreal (Quebec).

Arbitration

(Not applicable to Quebec consumers) If you are a Rasilni user located in the United States or Canada, then this section 13 applies to you.

Except for disputes that qualify for small claims court, all disputes arising out of or related to these Terms or any aspect of the relationship between us (including any communications between us), whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, will be resolved through final and binding arbitration before a neutral arbitrator instead of in a court by a judge or jury. You agree that we are each waiving the right to trial by a jury. Such disputes include, without limitation, disputes arising out of or relating to interpretation or application of this arbitration provision, including the enforceability, revocability, or validity of the arbitration provision or any portion of the arbitration provision. All such matters will be decided by an arbitrator and not by a court or judge.

You agree that any arbitration under these Terms will take place on an individual basis; class arbitrations and class actions are not permitted, and you are agreeing to give up the ability to participate in a class action.

The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as amended by these Terms. The Consumer Arbitration Rules are available online at Consumer Rules. The arbitrator will conduct hearings, if any, by tele conference or video conference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location that is reasonably convenient to both parties with due consideration of their ability to travel and other relevant circumstances. If the parties are unable to agree on a location, the AAA or the arbitrator will determine the location.

The arbitrator’s decision will follow the terms of these Terms and will be final and binding. The arbitrator will have authority to award temporary, interim, or permanent injunctive relief or relief providing for specific performance of these Terms, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof.

You may opt out of this agreement to arbitrate by emailing us at admin@rasilni.com with your first name, last name, phone number, and address within 30 days of accepting this agreement to arbitrate, with a statement that you decline this arbitration agreement.

Not with standing any of the foregoing, nothing in these Terms will prevent you from bringing issues to the attention of federal, state, or local agencies and, if the law allows, they can seek relief against us for you.

if you are located in the United States or Canada, except where prohibited by law (which may included the province of Quebec), you agree that disputes between us will be resolved by binding, individual arbitration, and you waive your right to participate in a class action lawsuit or class-wide arbitration.

Export Controls

You are responsible for complying with any country export controls and for any violation of such controls, including any United States or any other country embargoes or other federal rules and regulations restricting exports.

You represent, warrant, and covenant that you are not: (i) located in, or a resident or a national of, any country subject to a U.S. government embargo or other restriction, or that has been designated by the U.S. government as a “terrorist supporting” country; or (ii) on any of the U.S. government lists of restricted end users.

Changes to these Terms

We may modify these Terms from time to time. When we update these Terms, we will revise the “Last updated” date above and post the new Terms on Rasilni.com. Your continued use of Rasilni (including, without limitation, signing up to receive WhatsApp messages from an additional Rasilni User after an update) confirms your acceptance of the updates. If you do not agree to any update, you must stop using Rasilni. We may also modify or discontinue all or part of Rasilni at anytime; or charge, modify, or waive any fees required to use Rasilni.

WhatsApp Business API Service Terms Agreement

By using Rasilni, you agree to WhatAapp Terms and Conditions:

  • WhatsApp Business API is provided to you as a service for your business use only
  • You must comply with all applicable laws and regulations when using WhatsApp Business API, including but not limited to data protection and privacy laws.
  • You must not use WhatsApp Business API to send spam or unsolicited messages, or to engage in any illegal or fraudulent activities.
  • You must not use WhatsApp Business API to transmit any viruses, worms, or other malicious code.
  • You must not use WhatsApp Business API to impersonate any person or entity, or to misrepresent your identity or affiliation with any person or entity.
  • You must not use WhatsApp Business API to send any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable.
  • You must not use WhatsApp Business API to send any content that infringes the intellectual property rights of any person or entity.
  • You must not use WhatsApp Business API to send any content that violates the terms and conditions of WhatsApp.
  • WhatsApp may terminate or suspend your access to WhatsApp Business API at any time and without notice, for any reason, including but not limited to violation of these terms and conditions.
  • WhatsApp may modify or discontinue WhatsApp Business API at any time and without notice.
  • WhatsApp will not be liable for any damages arising out of or in connection with your use of WhatsApp Business API.

Other Terms

  • You use Rasilni at your own risk, and you must comply with all applicable laws, rules, and regulations while doing so. We may limit Rasilni’s availability at any time, in whole or in part, to any person, geographic area, or jurisdiction.
  • Unless a mutually executed agreement between us states otherwise, these Terms make up the entire agreement between us regarding Rasilni and supersede any prior agreements regarding the subject matter of these Terms.
  • Nothing in these terms, addendums, or privacy policy shall signify that Rasilni offers or plans to offer Services in any country, even when a country or its laws are explicitly named or otherwise referenced.
  • These Terms do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agent, or franchisor-franchisee relationship between us.
  • We notify you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available from https://en.wikipedia.org/wiki/Comparison_of_content-control_software_and_providers.
  • All of our rights and obligations under these Terms are freely assignable by us to any of our affiliates or in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise. You will not transfer any of your rights or obligations under these Terms to anyone else without our prior written consent.
  • Except as expressly set forth herein, there are no third-party beneficiaries to these Terms.
  • If we fail to enforce any of these Terms, it will not be considered a waiver.
  • If any provision of these Terms is found unenforceable, then that provision will be severed from these Terms and not affect the validity and enforceability of any remaining provisions.
  • These Terms are written in English. Any translated version is provided solely for your convenience. To the extent any translated version of these Terms conflicts with the English version, the English version controls.

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