Privacy Policy

Last modified: November 15, 2023

Our services

Acceptance of Terms: This Privacy Policy describes how Rasilni Inc. (“we,” “our,” or “us”)and otherwise processes personal data that you provide to us, or that we obtain or generate, to provide you with our WhatsApp messaging services, including our apps, features, software, and website (“Rasilni”). By using Rasilni, you agree to the collection, use, and sharing of your personal information as described in this privacy policy.

License:

We issue unique phone numbers (or other communication accounts) (“Rasilni Numbers”) to individuals and entities or their designees. Rasilni Users can use Rasilni to WhatsApp message with the individuals who have agreed to message with them (“Rasilni Members”).

Please also read our (“Terms and Conditions”), which describe the terms under which you use Rasilni, which applies to Rasilni Users and related customers.

Our collection of information

We collect the following when you use Rasilni:

a) Messaging Info

When you interact with Rasilni users, we collect your messages, including message-related information (such as the phone number from which the message was sent, when the message was sent, the content of the message, any attached files or media, and data from interactive features such as reactions, effects, stickers, scheduling, polls, and payments). When you interact with messages sent via Rasilni, we collect information about those interactions too. We refer to all this as “Messaging Info”.

Keep in mind that Rasilni users who receive your WhatsApp message info via Rasilni can save a copy and use that information outside of Rasilni. This includes any personal information you send in a message (for example, your address), so be careful with what you choose to share. If you don’t fully complete your registration with a Rasilni user via Rasilni, then some or all your Messaging Info may not be delivered to them.

b) Contact Info

We may collect information, such as your name, email, phone number, and demographic information such as your date of birth, gender identity, location, or interests (collectively, “Contact Info”) from you when you subscribe with Rasilni or from a Rasilni User. Once you register your information on Rasilni, you may be able to connect to additional Leaders without re-entering your Contact Info again each time. If you start a conversation with a Rasilni User from WhatsApp, the required Contact Info and subscription process may vary (e.g., the subscription process may be integrated into their website or email).

c) Rasilni Member Info

We or the Rasilni User may analyze your activities (including your Contact Info, Messaging Info, and imported data) and generate insights about you (“Member Info”). For example, if you tell a Rasilni User that your favorite ice cream flavor is chocolate, the Rasilni User may tag you as a “chocolate lover.” Such insights may be manually or automatically generated on Rasilni or imported by Rasilni Users from outside of Rasilni. Rasilni Users may be able to save or sync their Rasilni address book for use outside of Rasilni, which may include your Contact Info and Member Info.

d) Rasilni User Info

To signup as a Rasilni User, you need to provide intake information and/or set up a Rasilni account. This may involve your name, email address, phone number, business information, and other information. Through that account, you must also provide email addresses and other login information for additional authorized users for the account. You may customize your account by providing a profile name, profile picture, bio, social media handles, automated responses, and branded images. If you integrate your Rasilni User account with another service, we may receive information from that integration, such as your business information, information about your contacts, or financial information. This includes, for example, syncing your address book, your customer or marketing platform, or other data source. You can disconnect your integrations at any time, which will stop syncing Rasilni with that service going forward (existing data may remain on Rasilni). Collectively, we refer to this information associated with a Rasilni User’s account as “Leader Info”.

e) Technical Info

When using Rasilni, including registering to become a Rasilni Member or a Rasilni User when using our website, clicking on links or media in messages sent via Rasilni, or using Leaders’ online properties that embed our tags or forms, we may collect Internet, electronic activity, and other information automatically from the devices and browsers that you use and from the messages that you send (collectively, “Technical Info”). This includes information about the type of device and operating system you use, your phone number, your IP address and location, cookie and device identifiers, the type and version of browser you use, app version, and your ISP or wireless carrier. We may also collect information about your location, such as by using your IP address to determine your approximate location. When using our apps and website as a Rasilni User, we also collect information about the links you send or click on, pages you view, other information about how you use Rasilni, and other standard server log information.

f) Payment Info

In certain situations, you may provide us or our payment processors with payment information, such as your credit or debit card number, card expiration date, CVV code, and billing address.

g) Correspondence

When you contact our customer support or sales teams, participate in one of our surveys, contests, or promotions, or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need to resolve your question.

h) Other Info

We may also receive or sync information about you from other sources, including from Rasilni Members, Rasilni Users, third-party services, partners, and organizations. We may aggregate or de-identify the information described above. Aggregated or de-identified data (meaning data that cannot reasonably be tied to you or used to identify you) is not subject to this Privacy Policy.

Our use of information

We may share the information described above in the following ways:

  • With Rasilni Users: We may share your information with the Rasilni Users you are interacting with via Rasilni. Rasilni Users may be able to save or sync copies of their Rasilni address book for use outside of Rasilni, which may include Contact Info and Messaging Info. The information practices of Rasilni Users are not covered by this Privacy Policy. Before signing up to message with a Rasilni User via Rasilni, we encourage you to review that Rasilni User’s privacy policy.
  • With Rasilni Members and the general public: If you are a Rasilni User, we may share your account information (such as your Rasilni Number, profile name, profile picture, branded images, and voicemail message) and WhatsApp messages with Rasilni Members and the general public.
  • With vendors and service providers: We may share your information with third-party vendors and service providers that provide services to us, such as telecommunications companies or internet platforms that process and deliver WhatsApp messages, the cloud platforms and services we use to host and process data, online platforms where we deploy our services, the marketing/ad platforms we use to acquire users, data analytics software, security and debugging services, communication tools, our payment and billing processors, content moderation tools, website hosting software, research and survey tools, third party auditors, and data management tools.
  • With corporate affiliates: We may share your information with our corporate affiliates.
  • In business transfers: We may share information about you as part of a merger or acquisition. If we are involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
  • For legal purposes: We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, safety, and security of Rasilni.com, Inc. and our affiliates, users, and the public.
  • With your consent: If you consent, we may also share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.

If you access third-party services via Rasilni, these third-party services may be able to collect information about you, including information about your activity on Rasilni, in accordance with their own privacy policies.

Our disclosure of information

We may share the information described above in the following ways:

  • With Rasilni Users: We may share your information with the Rasilni Users you are interacting with via Rasilni. Rasilni Users may be able to save or sync copies of their Rasilni address book for use outside of Rasilni, which may include Contact Info and Messaging Info. The information practices of Rasilni Users are not covered by this Privacy Policy. Before signing up to message with a Rasilni User via Rasilni, we encourage you to review that Rasilni User’s privacy policy.
  • With Rasilni Members and the general public: If you are a Rasilni User, we may share your account information (such as your Rasilni Number, profile name, profile picture, branded images, and voicemail message) and WhatsApp messages with Rasilni Members and the general public.
  • With vendors and service providers: We may share your information with third-party vendors and service providers that provide services to us, such as telecommunications companies or internet platforms that process and deliver WhatsApp messages, the cloud platforms and services we use to host and process data, online platforms where we deploy our services, the marketing/ad platforms we use to acquire users, data analytics software, security and debugging services, communication tools, our payment and billing processors, content moderation tools, website hosting software, research and survey tools, third party auditors, and data management tools.
  • With corporate affiliates: We may share your information with our corporate affiliates.
  • In business transfers: We may share information about you as part of a merger or acquisition. If we are involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
  • For legal purposes: We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, safety, and security of Rasilni.com, Inc. and our affiliates, users, and the public.
  • With your consent: If you consent, we may also share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.

If you access third-party services via Rasilni, these third-party services may be able to collect information about you, including information about your activity on Rasilni, in accordance with their own privacy policies.

Our use of cookies

When you use Rasilni, we use cookies, pixel tags, local storage, and other similar technologies (collectively, “cookies”), including third-party cookies, to collect information from your browsers or devices. By using Rasilni, you consent to our use of cookies and similar technologies and our cookie policy. You may be able to refuse or disable cookies by adjusting your web browser settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). If you choose to refuse, disable, or delete these technologies, some of the functionality of Rasilni may no longer be available to you.

Your rights & choices

If you are a Rasilni Member and you want to stop receiving text messages from a particular Rasilni Number, message “STOP” (case insensitive) to their Rasilni Number. You can later send any WhatsApp message to their Rasilni Number to start receiving their messages again. You can also easily unsubscribe from Leaders using this method. Note: if you unsubscribe from a Rasilni User’s messages, they won’t be able to send you additional messages via Rasilni, but we and they may still have your information.

You can delete your information by emailing admin@rasilni.com. You may also be entitled, in accordance with applicable law, to object to or request restriction of processing of your information, and to request access to, rectification, erasure, and portability of your information or more information about our information practices. Requests should be submitted in writing by emailing us at admin@rasilni.com.We will comply with your requests as required by applicable law. Keep in mind that Rasilni Users may still retain copies of your information, like your Contact Info and Messaging Info, even after you have deleted the information from Rasilni. If you want a Rasilni User to delete your information, you will need to contact them directly. Review that Rasilni User’s privacy policy to learn more. There may be legal requirements for us to retain your information, for instance if we receive valid legal process asking us to preserve data or if we are investigating potential violations of our Terms.

You maybe able to refuse or disable cookies by adjusting your web browser settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). If you choose to refuse, disable, or delete these technologies, some of the functionality of Rasilni may no longer be available to you.

Changes to this privacy policy

We may modify this Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Last updated” date above and post the new Privacy Policy on Rasilni.com. If we make any changes that materially change the ways we process or protect your information, we will provide additional notification of the changes as required by applicable law.

Our contact information

If you have any questions about this Privacy Policy or our practices, please email us at admin@rasilni.com.